What Information We Hold and Why
When you open an account, we collect the details you provide directly: your name, phone number, email address, and the payment method you link — whether that is bKash, Nagad, or Rocket. We also collect transactional data each time you deposit or withdraw through your mobile
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wallet, including timestamps and amounts. Device data such as your IP address, browser type, and session activity is logged automatically to protect your account from unauthorised access. We do not sell your personal information to third parties. Data collected through bKash, Nagad, and Rocket transactions is
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handled in line with our payment processing obligations and is used solely to verify, process, and record your account activity. Retention periods vary by data type — transactional records are kept to meet financial compliance requirements, while marketing preferences are removed promptly when you withdraw consent.
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Eligibility to use this platform and the data practices that apply to you depend on your local law and the region from which you access the service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.